The business problem
Computer problems should be visible before they turn into an urgent support call.
Monitor tracks device health and warning signs; Inventory provides structured records of equipment and assignments. Companies can choose the relevant scope.
Why a modular approach
SOFBAC aims to address specific needs without requiring the school to replace all existing systems. Monitoring and inventory are separate capabilities.
Care Monitor tracks device status, while Care Inventory maintains an inventory of equipment and assignments. Each scope can be selected separately.
What to check
Monitoring and inventory are different functions. Data collectors and agents depend on the deployed configuration.
Core SOFBAC infrastructure runs in Hetzner data centres in Germany. Confirm the location and processors for each service. We do not sell customer data or use customer documents to train AI models.
Industry example: Manufacturing and production
Planned maintenance becomes difficult when the required component is missing. Small stock problems can cause delays and avoidable calls.
Before servicing a machine, a manager checks parts in Lager and plans staff coverage in Workplan. Care can monitor supported workplace IT; it should not be presented as universal industrial-machine monitoring without integration.
Lager handles material records, Workplan staff scheduling and Care supported IT conditions. Each product solves a distinct problem.